Help & Contact
We're here to help — find answers or get in touch.
Account issues, technical problems, and feedback
Telephone helpline, Monday – Saturday 10am – 6pm IST
News tips, corrections, and press enquiries
Frequently Asked Questions
How do I create an account?
Click the Sign In button at the top of any page and select Create Account. You will need a valid email address and a password of at least 8 characters.
How do I save articles?
While reading any article, click the bookmark icon near the headline to save it to your account. Saved articles can be accessed from your profile page.
I forgot my password. What should I do?
On the sign-in page, click Forgot password? and enter your registered email. We will send you a link to reset your password within a few minutes.
How do I unsubscribe from the newsletter?
Click the Unsubscribe link at the bottom of any newsletter email, or update your preferences from your account settings page.
How do I delete my account?
If you wish to delete your account, you can do so in one of the following ways:
- Directly from the App: You can directly delete your account from your account settings / profile page.
- Via email request: Send an email to support@thefundforge.in with your account details. We will verify your details and delete your account accordingly.
How do I report an error in an article?
Please email editorial@thefundforge.in with the article URL and details of the error. We aim to review all corrections within 2 business days.
How do I advertise on The FundForge?
Contact our advertising team at advertise@thefundforge.in for our media kit, audience data, and available formats.
I found a security issue. What should I do?
Please disclose security vulnerabilities responsibly by emailing security@thefundforge.in. Do not disclose publicly until we have had the opportunity to investigate and remediate.
Response Times
Our typical response times are:
- Technical support: 1–2 business days
- Editorial queries: 2–3 business days
- Advertising enquiries: 1 business day
- Legal requests: 5 business days